Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
8951 Cypress Waters Blvd, suite 160
Dallas, TX 75019
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Boodskap IoT Platform.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
We issue refunds for digital products within 30 days of the original purchase of the product.
We issue refunds for digital products only under the following conditions:
Product not delivered (if you haven't received the delivery email from us)
Download issues (if you experience problems while downloading the product)
Major defects. All our products are tested properly, but unexpected errors may occur.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
If you have any questions about our Returns and Refunds Policy, please contact us: