Thank you for shopping at Boodskap IoT Platform.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
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The product was purchased in the last 30 days
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The product is in its original packaging
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The product isn't used or damaged
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You have the receipt or proof of purchase
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You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
735 Plaza Blvd,
ste 210
Coppell,
TX 75019
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Boodskap IoT Platform.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
Digital products
We issue refunds for digital products within 30 days of the original purchase of the product.
We issue refunds for digital products only under the following conditions:
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Product not delivered (if you haven't received the delivery email from us)
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Download issues (if you experience problems while downloading the product)
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Major defects. All our products are tested properly, but unexpected errors may occur.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
